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24/7 Emergency Service
Allenville
Charleston
Mon - Fri: 7:30AM - 5:00PM
24/7 Emergency Service
24/7 Emergency Service
Heat Pump Not Cooling? Try These Troubleshooting Steps
Before you schedule a repair call, it’s smart to check a few common issues that may prevent your heat pump from cooling properly. Many problems have simple fixes you can take care of yourself, saving time and money on an unnecessary service visit. Try these steps if you’re in Mattoon, Charleston, Effingham, or anywhere across East Central Illinois.
1. Check thermostat settings
Ensure the thermostat is set to a temperature lower than your current room reading. The system mode should be on COOL (or AUTO if you want it to cycle automatically). The fan can be set to ON for continuous circulation or AUTO to run only when the heat pump operates. Lower the thermostat to its coldest setting to test if the unit starts.
2. Inspect the air filter
Restricted airflow often comes from a dirty filter. If your system seems weak, check and replace the filter if it’s clogged.
3. Confirm registers and vents are open
Walk through your home and make sure all vents are open and free of obstructions like rugs, furniture, or curtains.
4. Verify the power disconnects
Both the indoor and outdoor units have nearby power switches. Make sure each one is turned on.
5. Check your breaker panel
Inspect your home’s electrical panel to confirm breakers for both the indoor and outdoor units are ON. Reset them if needed.
If your heat pump still isn’t cooling after these checks, it’s time to call the experts. At Atteberry & Marshall, we proudly serve Mattoon, Charleston, Effingham, and all of East Central Illinois with reliable cooling service and repair.
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Allenville
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